What is it: When a users fails a Test Script CPP will automatically log an Incident with all the required information for triage. CCP even determines the most appropriate project participant to assign the Incident to. From there team members can resolve the Incident and when done, the Test Script status is automatically updated to let the Tester to retest the Test Script.

Why do I need it: Significantly reduces the time to create Incidents. Monitor and manage Incidents in real time, even when your testers are in numerous different locations. Reduces thousands of back and forth e-mails that were used to communicate Incidents and status of Test Scripts.

Check out the screen images